It all started last Tuesday. I kept receiving SMS with the verification code. I’d like to mention that there is multifactor authentication (MFA), meaning that when I log in, the system requires me to enter more information than just a password. In my case, it is an SMS that is sent to my mobile phone.
For example, one day I received 3 verification codes within 5 minutes, and I simply thought it was a glitch. Who needs my Google account!?
From Tuesday to Friday, I kept receiving those codes. I think on Thursday I wanted to contact a Google support team, but all I found was a forum, and no one was discussing a similar issue.
On Sunday, I started to panic. Honestly, my whole life is connected to my Google account: all my bank cards (through the app Google Pay), Google Drive with all my documents, scanned notes, pictures, and videos, and Google Keep with import notes and links. Moreover, I log into many other applications using my Google account.
My husband, who works in IT, recommended changing my password to a stronger one and not keeping it written on my Google account. It was challenging to come up with a password with 20 digits that contained lower and upper case letters, numbers, and symbols. But I did it!
After that, I called my friend. Coincidentally, she works in IT as well. During our talk, I added one more recovery phone number and email. Then, I did a security check-up, printed out my security keys, turned on screen security locks, and turned on the Google prompt to sign in.
Have you ever had hacking problems?
Google. (n.d.). Make your account more secure. Google Account Help. https://support.google.com/accounts/answer/46526?hl=en#zippy=%2Cadd-or-update-account-recovery-options%2Cturn-on–step-verification%2Cremove-risky-access-to-your-data%2Cturn-on-screen-locks%2Cavoid-suspicious-requests